Windows Live Messenger:

Hello John, 

Thank you for contacting Windows Live Customer Service. 
This is Chris and I'll be assisting you today.

John, I appreciate the time you took to report this 
issue and I know how inconvenient such issues can be. 
We really apologize for what it may have caused you.

Let me further explain to you this issue. 
Receiving unsolicited add request that most of our 
customers are complaining of is one of the issues we 
are trying to combat as of the moment. 
We can not give you a guarantee of the exact date 
when this issue will be resolved but rest assured 
that we are diligently working to have it fixed 
as soon as possible. 
We therefore need your patience over this matter.  

Sincerely, 

Chris
Support Specialist
Windows Live Support Team

I had been waiting and waiting for an answer,
but, never got an answer from Windows Live!
Finally they just stopped coming!

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